Pick Up Policy
Lake Charles/Lafayette, LA area
Since we are an online store we offer free pick up to Lake Charles/Lafayette, LA areas. Once your order is complete and you receive a confirmation number send us an email or message us on Instagram/Facebook with your confirmation number. Items must be picked up within 5 business days. If the item has not been picked up after 5 business days, the customer refuses the right to claim their items and no refund or store credit will be provided. If the customer decides they would like the item shipped instead, they can request an invoice for shipping and the item will be sent to the address that was provided during checkout. By selecting store pickup, the customer agrees to not issue any chargebacks or disputes against Ostentatious Boutique. All pick up items must be returned within 7 business days for an exchange or store credit only. Please read the return policy for more details.
Privacy & Safety
At Ostentatious we deeply appreciate you and we seek to make your online experience as memorable and efficient as possible. We are committed to protecting your privacy rights. The information that we obtain from or about you, whether directly or indirectly, helps us to provide a better online service that accommodates your buying and shopping experience. Ostentatious Boutique assures you that we will not share, sell, or rent any of your personal information with any third parties without your consent, except for our personal affiliates that provide us with the necessary services to process your order.
During check out, you will be asked to provide personal information such as your name, shipping address, phone number, billing address, email address, credit card, or other forms of payment information. The information you provide will be used for purposes such as: to send confirmations, to dispense you with the merchandise that you purchased, your returns, to respond to any inquiries, concerns, or comments, to provide customer service, and to notify you for special offers, new arrival, and back-in-stock items.
- Credit / Debit Cards
- Offline Payments
How can I contact the company if I have a question about an order?
What shipping carrier is my order sent out with?
All orders from Ostentatious Boutique are sent out with USPS.
How long is processing before orders are sent out?
Orders usually take 1-2 business days before the order is shipped out to mail. Excluding weekends and holidays. If an order is placed during the holidays please allow the next business to process your order.
Do you send out tracking numbers?
Yes, each order comes with a tracking number that is sent to the email or phone number that you provided to us during checkout.
Shipping and returns
NO REFUNDS NO CANCELLATIONS
Exchange Store Credit only!!.. Please read the shipping and return policy.